Frank assisted us in purchasing our home in 2019 so we decided to use him for selling as well. Frank was always available and flexible to meet our needs. When our timing changed for when we needed to sell, Frank was able to change plans quickly to get to our house to market. After receiving several offers, Frank worked through multiple kinks with the buyer and still ensured we closed on time.
Derek Collins
He made the process of selling our condominium almost effortless. Every event was clearly explained beforehand and the requirement for our involvement kept to a minimum. I've bought and sold property in the past and now that I have used Frank as an agent, I can't imagine any future real estate transactions without his involvement.
Jim Booker
Frank was extremely professional and represented our best interest in the sale of our home. He made what could have been a stressful process, extremely painless! I would not hesitate to use Frank again to sell or buy. I would also recommend him to my friends and family.
Robert M
Frank professional attitude is the key of his continued success as the ideal Real State Agent everyone would like to find. His willingness to help and be successful on the search of a new home, shows his kindness at all times of the process. Being blessed with Frank's sincere personality, provides the peace of mind very much needed when you need professional help; and for that my husband and I are grateful. Thank you Frank!
Yoli Aliaga
Frank never missed a beat on the sale of my home. Communication was on point and I was never let down or kept in the dark with any questions I had! I highly recommend Frank to anyone who needs a wonderful agent!
Katrina Terry
Excellent communication skill, very patient, understanding and knowledgeable. His assistant also uphold the same quality and we are quite happy with the house we purchased in the end.
Austin Yeh
Frank and his team are fantastic! He is very good at what he does and a true asset to have on your team, whether buying or selling. I purchased a home with his help and also sold a home with him and he goes above and beyond to make sure that everything is as easy as possible and done correctly. I can't say enough good things about my experience. Its great to work with an agent such as Frank that has the amount of experience, knowledge, and desire to ultimately make sure you have a great experience. He is also a genuinely great person. Thanks again Frank!
Kenneth S
Frank was a professional from start to finish. He took our family needs, our wish list for our home and our financial realities into his discernment as he searched properties for us. He responded and adjusted every time we threw another address at him that we wanted to see. He walked us through every step and continues to be our most reliable resource as we settle into our new home. He helped us find our forever home and he still helps us with all the “after home purchase” questions, concerns and issues. Frank is always there to answer our call and he goes above and beyond in the search, purchase and he hangs in there with you after the deal is done! A rare find is Frank Ortiz.
David Stack
Frank went above and beyond to find and secure me a house that was off market in a highly desire neighborhood where there is rarely anything available. He even helped me with financing and coached me through the whole pre and post process and came with great tips and connections for even after the House closed
Allan V
We were looking for a specific type of property in a sellers market. We told Frank what we wanted "At least a 2000 Sq Ft, single story, no pool, with a view, in Anaheim Hills CA." He told us what we needed to do to get the property we wanted in the current market. We followed his advise and Frank negotiated an acceptance 4 days after our offer. Talking to other people, that's almost unheard of in this market. Thanks to Frank, we now have our forever home.
He is one of the best and most efficient realtors! He is very patient and helpful in every step of the process. He is very knowledgeable and good listener too! When I first told him what kind of property that I was looking for and the criteria that have to be met, he could search and narrow down exactly what I want!
Judy Cheung
Frank was amazing! He was recommended by a colleague that purchased a house with Frank a few months before. During our initial phone call, my fiancée and I felt extremely comfortable with Frank. As first time home buyers, we were nervous about not understanding the process and getting swept into a bad deal, but also nervous about asking "stupid questions." Frank made everything so easy and truly had the heart of teacher. Frank was extremely experienced and knowledgeable about the home buying process, and he always happily answered all of our questions (and we always had a lot). Frank was also extremely flexible with timing. My fiancée had a very difficult work schedule so we were restricted to mostly weekends. Frank was flexible and got us into 4-6 houses per weekend. It was also very easy to go back and forth changing house viewings as our houses went off the market (in this market, happened a lot). From the time we had started our serious home hunt with Frank and got an offer accepted, it had taken about 1 month. Frank also represented us extremely well. We offered a 21 day escrow which the seller accepted. Because of the quick escrow, we really hustled to get our documents in order and set a move out date a few days after the planned escrow closing. Two weeks into escrow, the seller informed us that since they were in China during Lunar New Year the embassy offices were closed and there would be no way to send the needed documents on time. We were upset since we had done everything on our end to hold the 21 day escrow and now we would have to change our moving plans. Frank found that unacceptable and negotiated with the seller and selling agent to get the documents in on time and we closed as planned. I would 100% recommend Frank to anyone looking to buy a home, especially first time buyers. He exhibited kindness, patience, experience, and a heart of a teacher, all perfect qualities to help new buyers navigate the process with confidence.
Josh Garcia
Frank is a very knowledgeable and balanced professional. He has helped through my journey of house hunting very patiently. He tries to know his clients and show properties as per their taste. He would have shown me about 100 houses without being pushy. If asked he will give you his honest opinion about the property
Priyank Kumar
Frank was the most helpful and responsive realtor we have used. He is incredibly knowledgeable and resourceful. Frank Ortiz listened to our wants and needs as a seller and was able to sell our home in LESS THAN A WEEK! His attentiveness to detail is unmatched. I would highly recommend using Frank Ortiz as a realtor because he explains the home buying/selling process seamlessly. He also followed the COVID protocol which allowed us to sell our home during a global pandemic. The next home we purchase we will be using Frank Ortiz as our realtor because he went above and beyond and exceeded our expectations.
Amanda J
Where do I start... Frank is a great human being, not just an excellent realtor. He was highly recommended and exceeded my expectations of what a realtor does and is. I was very particular about a lot of aspects of the home I was searching for. I searched across numerous cities across Southern CA for months. Frank was incredibly patient in showing us multitudes of homes, always with a friendly smile, and was always available same-day to show a home. Throughout the search I had a lot of questions and Frank was a text message or phone call away. He proved his extensive experience with all his knowledge whether it was about the home buying process itself, or many of the other areas surrounding buying a home that I knew nothing about. All in all I learned that it is very important to have a strong team when buying a home as it can make the difference between putting in that timely offer and getting the home you dream of or losing it. Going forward, Frank is cemented in my team and I recommend you do the same. He aims to make sure you have the best experience and that you find your dream home. Best of luck on your home search and please send Frank my regards!
Kenny Z
Frank represented us in both the sale of our existing home, and purchase of a new home. He was very thorough in developing an understanding of our wants and needs in both cases, and patient while we worked to optimize our transactions. We couldn't be happier with the results.
Scott Heffley
Words can't express how wonderful Frank is! He was such a blessing to our family. He was our agent for selling and buying our last house. He was incredibly knowledgeable, professional, trustworthy and extremely responsive. He treated us with the utmost respect. I had such a lovely experience with Frank and would highly recommend him to anyone! Thank you Frank for making me and my family so happy!
Nick and Jill Fernandez
Frank was our agent to buy our first home and through the process helped get us better escrow terms and a lower than asking price on our home. The process was very smooth thanks to Frank's help and guidance.
Frank was great, very responsive with all our requests and needs. Really understood what we were looking for and helped us find our dream home! I would highly recommend him!
Kori P
Frank’s the best. We would never risk dealing with another realtor in California. His experience, patience and knowledge are second to none. Highly recommend him for your buying and selling needs A+ all the way.
Terry Pagels
Frank is an amazing negotiator & very knowledgeable of his business. He made the process very smooth & explains everything along the way. He was always prompt with his responses & very professional. I would highly recommend Frank to anyone considering buying or selling a home!
Alex Jimenez
Frank was professional from the start. He knows the area and the market so well. Frank was easily reached and responsive. He guided us through the arduous process of preparing, pricing and selling our home. His knowledge and insight made a significant difference for us. He did such a great job we had 4 offers before our open houses were finished and were in escrow with an offer over asking price in less than a week. He knows his stuff!!!
Torrie G
Frank Ortiz is amazing. He was so amazing in all aspects of our experience. We had no idea on some much of the process and he was so knowledgeable and was able to explain everything to us perfectly. He was a master when it came to negotiating as well. He knew when and how much to push, which was awesome especially since we had no idea how to handle that part. When looking at the properties, he was great to point good and bad parts out. He knew so much about building codes and if something wasnt up to par. He would notice things that I would never have looked at and made sure we were aware of potential issues. He has so much experience to draw from. Love him and cant recommend him enough!! Plus he has a great personality!!
Isaac Luna
Frank walked me through the entire selling process and it was not easy because there were four of us siblings and we were geographically separated. He assisted me in the "declutter" of the folks' house where they had lived for over 50 years, mounting smoke and carbon monoxide sensors before the appraiser arrived. He kept me in the loop during the paperwork phase, which was extensive, and called me when escrow had closed. I would recommend Frank Ortiz to anyone in Orange County who are selling or buying a home.
Ray Parker
Great professional ,very prompt , excellent with follow ups,amazing pesonality,he will make you feel very comfortable in your search of finding the best home out there! We just purchased our second property with him and can recommend him to anyone with confidence ,he will help you find your best home!
Zillow Buyer
I cannot express how much of a relief it was to finally come into contact with a real estate agent that is actually professional, courteous, and responsive. For the past two weeks I have been looking for a place to rent near OC and I have been met with nothing, but bad real estate agents. I'm not sure what it is, but I swear it's like most OC real estate agents don't want to actually sell or rent properties.... Anyways, Frank was super helpful and responsive and I had an application in my hand within the hour. I'm still working with him, but his helpfulness alone made me want to leave this pre-emptive review. I'd be surprised if the rest of my experience doesn't go well. Definitely recommend.
Matthew Rochester
Frank is very professional and possesses great knowledge with all real estate needs in Orange County. He is very personable and easy to talk to. Frank will bend over backwards for his clients in order to satisfy them. We've worked on several properties together and I can see us working reguraly with Frank on others. I personally like Frank, even though I've dealt with a lot of realtors, he carries a quality of finesse that I haven't seen in others. Use him for your real estate needs and allow him to negotiate for you. He does a great job!
Elvis Martin
Frank helped me but this very nice house in Anaheim. Frank has all the experience and expertise for a Real Estate Professional. Very responsive, detail oriented and the most important thing is the local knowledge. He values other people time and respect your point of view. Didn't waste any time when we requested " this is it and we need to make it happen today"
R. Manaloto
We found Frank by pure luck and we could not be more thankful or impressed. We were first time home buyers and really had no idea on how to proceed. From day one Frank lead the way and simplified this crazy process. First, he set us up on a home online site and with our preferences in a home and from there he invited us to view multiple homes and always updating our site. When we found a home or homes to look at Frank was very knowledgeable in the property, the area and always willing to work around our schedules to see the various properties-- especially when we could not decide between two home and wanted to see them more then once. Frank was extremely easy to communicate with and always available by phone, email or text. We never had to guess when he would contact us because he always answered promptly. Frank is very patient and puts his clients first. Franks team was also extremely easy to work with and made the loan process easy to understand and not so scary. They were willing and able to help anytime of day. We would definitely recommend Frank to anyone looking to buy or sell a home. He was not just our agent but considered him a friend. Thank you Frank for everything you did for us :)
Just wanted to share that as first time buyer's we were pretty scared, but we are Thankful Frank made this nice and smooth we are very thankful we came across him while searching for a home online he immediately set us up on a listing home search while other agents required me to first show them a PreApprove letter he was also such a big help in sending us with a lender who helped us immediately Frank was there since day 1 guiding us it was so easy to communicate with him through phone,text or email he was always so prompt in answering any questions or any concerns we had he was very patient and he listened to all our needs he never try to rush us into buying a home and when we found the right one he went above and beyond to get our offering letter accepted (due to many other offering letters) it was a success he helped us get into our dream home we will forever be thankful!! Thank you Frank for helping us and making this experience nice and easy! Much Love The Huerta's Family
The Huertas
Frank would be your go to agent, he is kind and caring, good advice and available when you need him. He never gives up, and knows the industry and the loan process. I hope to be his client for many years to come.
Lisa B.
In the last 16 months I have used Frank Ortiz to represent me both as a buyer and a seller of residential properties. Frank has impressed me with his responsiveness to my need to communicate often and his ability to keep the sales and escrow process moving. He quickly figured out my preferences for communication (e-mail and text) since my business makes phone availability difficult. Frank understands the housing market; its cycles, timing and subtle changes. He was a tough negotiator on my behalf and knew how to present the financial positions to get the buyer to agree to the terms I needed. I would definitely use Frank and Mission Capital again and recommend him to anyone in the market to buy or sell their residence.
The Jones'
We moved to CA form WA and did not know anything about the area. Frank was very helpful and we found a great home. I would recommend Frank. My boys still talk about how professional he was. He made an impression on teenage boys, now that is an accomplishment. Thanks Frank!
Kelly Rusnak
Frank was and still is impressively responsive and very helpful. He was a great realtor and has continued to be helpful. We were first time home buyers and both are busy professionals. Frank made the whole process much easier and helped us throw all the daunting decisions. We had a, to keep it short, difficult seller. Frank was able to take the difficulty they were creating and stop if from ruining our purchase or hurting our the value we were buying. Even well after the sale of the home, over 3 months later, Frank was able to help us out with the home warranty. For our next home we will be calling Frank without hesitation.
Mike Jonas
Great professional , responsible , reliable , always available to resolve any of your requests, pleasure to work with! Highly recommend! Very happy with his work and our home.
Zillow Buyer